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Important Information

Travel documentation:
Passport or some other identification document recognized by the international agreement. Tourists may remain in Croatia for up to three months.
Information: diplomatic missions of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia (Tel: 01 4569 964, www.mvp.hr)

Customs:
There are no customs fees for personal belongings. Foreign  currency can be imported and exported freely. Domestic currency up to the value of  2,000 Kuna can be exported. Professional and technical equipment of significant value should be reported when entering the country. Pets must have adequate international veterinary certificates.

VAT refund for foreign citizens:
Tourists making purchases in Croatia (apart from petroleum derivatives), which exceed 500 Kuna per bill, may reclaim VAT (‘PDV’). When purchasing, ask the salesperson for form PDV-P, which they should then fill out and stamp. On leaving Croatia the receipt has to be verified by the Croatian Customs Service. A PDV refund in Kuna can be obtained within six months either at the same shop where the goods were purchased (in which case the tax is refunded immediately), or by posting the verified receipt back to the shop together with the account number into which the refund should be paid. In this case the refund is dealt with within 15 days of receipt of the claim.

Working hours:
Shops and department stores are open between 8 a.m. and 8 p.m., and on Saturdays from 8 a.m. to 2 p.m. or 3 p.m. A smaller number of stores close between noon and 4 p.m. Many stores are also open on Sundays especially in the summer, and a smaller number in the larger cities are open 24 hours a day. Public services and companies: 8.30 a.m. to 4.30 p.m.

National holidays:
1 January - New Year’s Day Easter, including Easter Monday
1 May – Labour Day
Corpus Christi (Movable feast)
30 May – Croatian Sabor day (normal working day)
22 June – Anti-Fascist Resistance Day
25 June – Statehood Day
5 August – Victory Day and National Thanksgiving Day
15 August – Assumption Day
8 October – Independence Day
1 November – All Saints’ Day
25 & 26 December – Christmas

Medical care:
Medical assistance is available in hospitals providing emergency service around the clock.

Foreign Tourists do not pay for medical services if a Health Care Convention has been signed between Croatia and the country they come from. Expenses for health services provided to persons coming from countries with which a Health Care Convention was not signed are charged directly to users according to a price list.

For patients in mortal danger, emergency helicopter transport is available.

Post and Telecommunications:
Post offices are open on weekdays from 7 a.m. to post offices in the larger cities which are open until 10 p.m. in the summer. Stamps are sold in post offices and at newsstands.

Public phones can be uses only with phone cards. These can be bought in post offices and at newsstands, hotels and tourist complexes.

HT-CRONET (098) has a roaming arrangement with 144 GSM operators in 66 countries around the world. Guest-users of GSM can call the GSM information service on 9120 for further information.

VIP-NET GSM (091) has a roaming contract with 101 GSM operators in 44 countries around the world. Guest-users of GSM can call the GSM information service on 0917700 for further information

Useful telephone numbers:
Police 92, Fire Brigade 93, Ambulance 94, Information on local and long-distance telephone numbers 988, Information on international telephone number 902, Weather forecast and road conditions 060 520 520, General information 981, Roadside Assistance 987, Croatian Auto Club (HAK) – information on road conditions 01 464-0800, Internet: www.hak.hr, Email: info@hak.hr

Radio programs in foreign languages:
On the second channel of Croatian Radio, on 98.5 MHz, form June to September, following the news in Croatian, there will be reports on Croatian road conditions in English, German and Italian broadcast by the Croatian Automobile Association. There will also be twice-daily reports for nautical tourists in the same languages. Also on the Second Channel of Croatian radio, every hour on the hour, news and reports on the condition of roads are broadcast directly from the studios of : the Third Program of Bavarian Radio, the Third program of Austrian Radio, RAI Uno and British Virgin Radio.

National parks:
Brijuni, Kornati, Krka, Mljet, Paklenica, Plitvice Lakes, Risnjak and North Velebit.

Nature Parks:
Biokovo, Kopački Rit, Lonjsko Polje, Medvednica, Papuk, Telašćica, Učka, Vransko Lake, Velebit and the Žumberak-Samobor Highlands.

Cultural and historical monuments on the UNESCO

World Heritage list:
Diocletian’s palace in Split, the old center of Trogir, the Euphrasian Basilica in Poreč, the city of Dubrovnik – dating from the 13th century and with arguably the world’s best preserved Renaissance towers and walls, Plitvice Lakes National Park and the cathedral in Šibenik. There are numerous other historical and cultural monuments of exceptional beauty, such as: Vespasian amphitheatre in Pula, the towns of Krk, Rab, Hvar, one of the oldest public theatres in the world on the island of Hvar, the church of St. Donat in Zadar, etc., as well as around 50 medieval castles in inland Croatia.

Major Cultural Events:
Zagreb Summer Festival
International Folk Dance Festival, Zagreb
International Children’s Festival in Šibenik (June, July)
Dubrovnik Summer Festival (10 July – 25 August)
Dakovo Embroidery (July)
Split Summer (July, August)
Music Evenings in St. Donat, Zadar (July, August)
Sinjska Alka (5 August)
Istrian Cultural Summer
Vinkovci Autumn (September)
Varaždin Baroque Evenings (September, October)

Holy sites:
Mother of God of Bistrica, Mother of God of Trsat, our Lady of Sinj. Our Lady of the Island of Solin, the Shrine  of our Lady of Voćin, Our Lady of Consolation – Aljmaš, Mother of God of Remete, Mother of God of Jerusalem – Krapina, the Shrine of Jesus Christ’s Precious Blood – Ludbreg, St. Joseph’s – Karlovac.